Who We Are
MRN Labs is a website design, ecommerce, SEO and website maintenance business based at Head Office: 338 StarFlower, Riverside View, Johannesburg, 2189.
You can contact us at info@mrnlabs.com or on WhatsApp at +27 68 211 0005.
Information We Collect
When you use this website, we may collect the following information:
- Information you submit through our enquiry forms, including your name, email address, phone number, business name, selected service and message.
- Information you send to us on WhatsApp, email or other contact channels after clicking a link on the website.
- Basic technical information about how visitors use the website, such as pages visited, device type, browser type, approximate location and referral source.
- Spam-prevention signals from Google reCAPTCHA v3, used to help protect our forms from abuse.
How We Use Information
We use the information we collect to:
- Respond to enquiries and quote requests.
- Prepare scopes, prices, timelines and service recommendations.
- Send and manage project communication if you become a client.
- Improve website performance, content, SEO visibility and user experience.
- Protect the website from spam, abuse and suspicious submissions.
- Keep records required for ordinary business, support and legal reasons.
Google Analytics and Search Console
We may use Google Analytics to understand how visitors find and use the website. This helps us improve pages, content, load speed and conversion paths.
We also use Google Search Console to understand how the website appears in Google Search, including search queries, indexing status and technical search issues. Search Console does not identify individual visitors to us.
Google reCAPTCHA
Our contact forms use Google reCAPTCHA v3 to reduce spam and abuse. reCAPTCHA may collect technical signals such as device, browser and interaction information to assess whether a form submission appears legitimate.
Google's own privacy policy and terms apply to reCAPTCHA processing.
When We Share Information
We do not sell your personal information. We may share limited information only where needed to run the business, deliver a service, protect the website, or comply with legal obligations.
This may include trusted service providers such as email hosting, website hosting, analytics tools, spam-protection services and payment or ecommerce tools where relevant to your project.
How Long We Keep Information
We keep enquiry and project information for as long as reasonably needed to respond to you, manage work, provide support, keep business records and meet legal or tax obligations.
If you ask us to delete information we no longer need, we will review the request and respond where practical and lawful.
Your Rights
You may ask us what personal information we hold about you, request a correction, or ask us to delete information where we are not required to keep it.
To make a request, email info@mrnlabs.com.
Security
We take reasonable steps to protect personal information submitted through the website, including using secure form handling, spam protection and secure email delivery. No website or email system can be guaranteed completely secure, so please do not submit sensitive passwords, card numbers or private account credentials through the contact form.
Policy Updates
We may update this privacy policy when our website, tools or business processes change. The latest version will always be published on this page.